// free scorecard · 3 minutes

Have you outgrown your technology?

Ten honest questions. Answer for how things actually are, not how they're supposed to work. Nothing is sent anywhere and no email is required.

01Your team re-enters the same data into more than one system.
02Two systems give you different answers to the same basic question: revenue, active customers, inventory.
03Important processes live in someone's head, or in a spreadsheet only they understand.
04Reports that should be instant take someone hours or days to assemble by hand.
05You pay for software nobody fully uses, or nobody can say who owns.
06Integrations break and you find out from a customer or an employee, not an alert.
07Adding a location, sales channel or product line means hiring more people to handle the admin.
08Nobody can say with confidence what happens if your main system goes down, or when a restore was last tested.
09Laptops, accounts and access are set up by hand, and not reliably removed when someone leaves.
10Technology decisions get made by whoever is closest to the problem, not against a plan.