How-to guides ยท Trey Smith https://smithiii.co/how-to/ Hands-on technical walkthroughs for IT teams and developers. en-us Ribbon SBC in Azure for Teams Direct Routing and Twilio: The Steps the Guides Leave Out https://smithiii.co/how-to/ribbon-sbc-azure-teams-direct-routing-twilio/ https://smithiii.co/how-to/ribbon-sbc-azure-teams-direct-routing-twilio/ Fri, 25 Sep 2026 19:00:00 GMT Infrastructure A Ribbon SBC in Azure between Teams Direct Routing and Twilio, step by step, with the NICs, routes, TLS ports and certificates the official guides skip. Building a Microsoft Teams App for Caller ID and Texting Alongside Teams Phone Direct Routing https://smithiii.co/how-to/teams-caller-id-and-texting-app/ https://smithiii.co/how-to/teams-caller-id-and-texting-app/ Sun, 20 Sep 2026 19:00:00 GMT Infrastructure How we built a Microsoft Teams app that shows caller ID while a Direct Routing call rings and lets staff text customers from their own number.